Privacy Policy
This policy explains how InReach Essentials collects, uses, protects, and retains information used in HABA Business Hub and its operational communications.
Effective date: September 18, 2026
Information we collect
We may collect contact and account information, including names, business email addresses, mobile numbers, job roles, company affiliations, authentication records, and communication preferences. Operational records may include dispatch assignments, load and shipment information, vehicle and driver records, documents, receipts, expenses, compliance information, message history, and audit activity.
How we use information
We use information to operate and secure HABA Business Hub; coordinate dispatch, loads, vehicles, documents, compliance, accounting, and staff activity; send requested operational communications; provide support; prevent fraud and unauthorized access; maintain audit records; and satisfy legitimate business and legal obligations.
SMS and mobile-data privacy
HABA Business Hub uses mobile telephone numbers provided by users to deliver authorized operational and customer-care SMS communications.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS consent and mobile opt-in information will not be sold, rented, transferred, or shared with third parties for their marketing or promotional purposes.
Mobile information is used only to provide and document communications requested by the recipient. Service providers that transmit messages may process mobile information only to provide those services on our behalf; they may not use it for their own marketing or promotional purposes.
Message frequency varies and may increase during active loads, scheduling changes, document deadlines, or urgent operational events. Message and data rates may apply.
How information may be disclosed
Information may be disclosed to service providers that operate technology, communications, storage, security, accounting, or other business services for us; to authorized customers, brokers, funding partners, or professional advisers when required for the applicable operation; or when required by law, safety, fraud prevention, or protection of legal rights. We do not authorize these recipients to use SMS consent or mobile information for their own marketing.
Security and retention
We use role-based access, authentication controls, encrypted transport, audit records, and other administrative and technical safeguards appropriate to the information. No system can guarantee absolute security. We retain information for as long as reasonably necessary for operations, security, contractual commitments, recordkeeping, dispute resolution, and applicable legal requirements, then delete or de-identify it when appropriate.
Your choices
You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. You may also contact us to request correction of contact information or ask questions about our privacy practices. Opting out of SMS does not prevent essential communications through other authorized channels.
Children
HABA Business Hub is a business operations platform and is not intended for children under 13. We do not knowingly collect personal information from children through this service.
Updates and contact
We may update this policy when our practices or legal requirements change. The effective date above identifies the current version. Questions may be sent to logistics@inreachessentials.com.